Funny, I work for a multi-billion dollar software company. Our software has a lot more bugs than Bonecraft, but our customers keep shelling out big money for it, and upgrade to the newest version as soon as we drop one. And no, it isn't Microsoft, I said our customers upgrade to the newest version as soon as we drop one.

Most people that bought BC were satisfied with it. So D-Dub's customer handling doesn't seem likely to cause them to lose significant sales for their next project. What is more likely to affect their sales is the change from adventure with some fighting in BT to fighting with some adventure cut scenes in BC.